We're looking for a Customer Support Specialist to sit within our team at our Budapest-based office. We've hired some talented developers, and We're keen to showcase their talent to the world - and that's where you come in.
Providing our users with an outstanding customer experience - it is part of our mission to make Cooltix customers and organizers feel secure whilst using our service
Providing excellent customer service via our in-app live chat
Representing Cooltix online at all times
Collaborating with team members to tackle any customers' issues
Prior customer support experience
You'll have flawless English and German language
Empathy and love for helping people
Ability to explain complex issues in an easy and understandable manner
Excellent communication skills
Strong attention to detail and analytical skills
Driven, self-motivated and highly flexible team player
Self-learner, independent problem-solver
Strong writing skills and basic IT skills
If you are interested in, then throw us a mail with your CV, and tell us what is the salary you would be satisfied with.
Our contact: firstname.lastname@example.org