Customer Support Specialist

We're looking for a Customer Support Specialist to sit within our team at our Budapest-based office. We've hired some talented developers, and We're keen to showcase their talent to the world - and that's where you come in.

What you will be doing

  • Providing our users with an outstanding customer experience - it is part of our mission to make Cooltix customers and organizers feel secure whilst using our service

  • Providing excellent customer service via our in-app live chat

  • Representing Cooltix online at all times

  • Collaborating with team members to tackle any customers' issues

WHhat you will need

  • Prior customer support experience

  • You'll have flawless English and German language

  • Empathy and love for helping people

  • Ability to explain complex issues in an easy and understandable manner

  • Excellent communication skills

  • Strong attention to detail and analytical skills

  • Driven, self-motivated and highly flexible team player

  • Self-learner, independent problem-solver

  • Strong writing skills and basic IT skills

If you are interested in, then throw us a mail with your CV, and tell us what is the salary you would be satisfied with.

Our contact: ticket@cooltix.hu